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Frequently asked questions

Everything you need to know about the product and billing.

How does WASHD work, and how do I schedule?
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Whether you live in a house or an apartment, we come to you and detail your car on the spot using pure steam — no water waste, no mess on the driveway (or anywhere). Just book your service online at washdcar.com in under a minute or Download our WASHD app right here.
Is steam cleaning safe — and better than a regular wash?
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Absolutely. Steam detailing is completely safe for your paint, wheels, and interior. It lifts dirt, sanitizes surfaces, and kills 99.9% of bacteria using less than one gallon of water per vehicle. It’s the most eco-friendly, effective, and Hawaiʻi-approved way to clean your car.
Do I pay before the service?
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No — we only secure your card at booking, but you’re charged after the service is completed. You’ll receive a receipt and confirmation once the job is done. No upfront payment, no surprises.
My apartment has tight or no parking. What should I do?
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No problem! We’re fully mobile and can meet you anywhere that’s safe and accessible. If your apartment or condo has restrictions, you can meet us at one of our easy access spots such as Ala Moana Beach Park, Magic Island, Kakaʻako Waterfront Park, or any public parking area nearby.
Do you need anything from me?
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Nope — we’ve got everything covered. We bring our own power, steam gear, and tools. No need to plug us in or provide water — just toss us the keys and kick back.
Are you insured?
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Absolutely — WASHD is fully insured for your peace of mind. If something unexpected happens during the service, whether to your car or your property, we’ve got it covered. We’re serious about quality and protection, so you can book with total peace of mind.
Are you a local business?
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Absolutely! WASHD is proudly locally founded, owned, and operated right here on O‘ahu, Hawai‘i. We’re not a franchise — we're a homegrown mobile car detailing company built for locals. We care deeply about our island community and take pride in delivering professional, eco-friendly car detailing services with genuine ALOHA spirit.When you book with WASHD, you're supporting a local small business in Honolulu — not a mainland chain. Mahalo for trusting us to care for your vehicle!

Still have questions?

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Contact us here